Table
of Contents
Acknowledgments
.......................................................x
About the Author ....................................................xii
Preface ............................................................xiii
Introduction........................................................xvii
PART
ONE
A Human Face on Theft
Aaron's Story .........................................................1
Madelon's Story........................................................9
Dave's Story..........................................................21
Betty's Story.........................................................29
Scott's Story.........................................................34
Holly's Story ........................................................45
Rocco's Story ........................................................52
Paul M.'s Story (A store owner)
......................................56
Helen's Story (A sompany owner)
......................................64
Gary's Story (A store owner)
.........................................71
Sarah's Story (Loss Prevention)
......................................77
Hal's Story (Human Resources)
........................................82
Horatio''s Story (Loss Prevention)
...................................84
PART
TWO
New Perspectives
The Bigger Picture....................................................87
The Real Reasons People Steal
from Work ..............................88
Doing Well, Doing Good, Doing
Time....................................93
Kleptomania or Employee Theft
Addiction?..............................96
Comparison chart: Kleptomania
vs. Employee Theft......................98
C.A.S.A. Group Demographics
& Statistics .............................99
PART
THREE
New Solutions
Managing the Managers................................................101
It's A Family Thing..................................................106
The Top Concerns of Employees........................................108
Tying It All Together................................................110
PART
FOUR
Exercises for Recovering Theft
Addicts
Questions for Self-Exploration.......................................113
My List of Unfair Things.............................................120
My Lucky Gratitude List .............................................122
My Dream Job.........................................................124
If It Were My Business...............................................125
Journaling/Practice Journal
Page.....................................126
Gray Area Dishonest Behaviors........................................128
Healthier Ways to Get Freebies
& Good Deals..........................128
Common Triggers & Coping
Skills......................................133
Common Warning Signs & Coping
Skills.................................137
How My Addiction Served Me...........................................140
Honesty is Its Own Reward............................................145
Losing Your Edge or Gaining
Your Edge................................146
Be Assertive!........................................................147
The Importance of Humor..............................................148
Someone to Talk To ..................................................150
What to Do With What Has Been
Stolen.................................151
The Dangers of Transferring
Addictions ..............................152
Forgiving Ourselves .................................................155
Using the 12 Steps ..................................................156
PART
FIVE
Related Topics
Probation/Counseling/EAP
Assessment Questionnaire....................169
Other Questions for People Who
Steal from Work.......................171
Getting Fired/Prosecuted: What
You Need to Know......................172
Conducting an Intervention...........................................177
The Family Needs Help, Too ..........................................186
Starting a Self-Help Group...........................................187
Epilogue: Where Do We Go From
Here?..................................188
Resources............................................................189
Books................................................................191
Acknowledgments
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